Michelle Maimonis

Understanding the Patient Experience As the health care environment changes from volume to value, the need for robust data reporting and analysis has intensified. By importing our patient satisfaction data into its Enterprise Data Warehouse (EDW), Advocate Health Care has gained the ability to do complex analysis across the continuum of care. This session will provide an overview of the organization?s journey over the past two years and will offer a glimpse into the advanced analytics the system has been able to use to drive improvement strategies. ACO/PCMH