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 26109 - Rethinking Emergency Care: The Design and Implementation of a Comprehensive ED Follow Up Program $15.00   
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Format: Audio

MP3 Download $15
Compact Disc $20

Kathleen McBride, Catherine Manley Cullen, Nicholas Gavin

In this session, presenters will discuss a program implemented by NYU Langone Medical Center through which caregivers continue connecting with patients after they leave the emergency department by contacting every patient post-discharge to confirm discharge instructions and provide necessary follow up. The goal of the nurse-led initiative is to meet the needs of patients and those of the organization by reducing patient readmissions to the ED, improving outcomes and increasing patient satisfaction.


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