From the Press Ganey National Client Conference
MP3 Download $15
Compact Disc $20
Presenter: Lisa Foust
Development of front line leaders is a core element in driving and sustaining high levels of employee engagement. Attendees will learn how to develop a robust leader development program comprising structured employee feedback sessions and one-on-one leader coaching supported by a peer cohort structure. Speakers will share insights on promoting the program to obtain senior leader support and strategies to reinforce and hardwire change-resilient front line leader behaviors. John Muir Health is a 2016 Press Ganey Success Story Award? winner.