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 27867 - Correlations of Technology and Safety Burden on Patient Experience $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Henry Pitt

In this session, the speaker will review an analysis of academic and community hospitals based on 12 high-technology services and the degree of safety-net burden. Results of the analysis indicated patient experience was statistically better when high-technology hospitals were compared to those with medium or low technology. Additionally, high safety-net burden hospitals had significantly worse patient experiences. The speaker will share why patient experience scores should be risk-adjusted for both technology and safety-net burden.


About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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