From the Press Ganey National Client Conference
MP3 Download $15
Compact Disc $20
Presenter: Kristen Kremer, Nicole Lincoln
By moving to the bedside and engaging patients, nurses can deliver more patient-centered care during shift handoffs. Boston Medical Center?s quality improvement project implemented a standard approach to bedside shift reporting with the goal of increasing the accuracy of communication and enhancing patient safety and experience of care. Attendees will leave understanding the IPASS with SAFETY model and how to implement it in their own organizations.