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 27882 - Improving Physician-Patient Communication Through an Inpatient Physician Coaching Program $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Zane Magers, Shelley Clyne, Ashley Padilla

?In this session, the speakers will provide an overview of the inpatient physician shadow coaching pilot program at St. Anthony North Health Campus. Attendees will learn how coaches help each physician use their patient feedback to identify and target areas for improvement, and how communication and learning preference training helps coaches build stronger relationships with physicians. Attendees will learn strategies to set up a pilot program at their own organizations as well as discover how St. Anthony North Health Campus? coaching program garners support and enthusiasm from physicians. Experience the momentum that builds as physicians begin to see how simple changes in communications drive a better physician and patient experience.


About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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