Fleetwood Onsite Conference Recording - Conference presentation capture Contact  |  My Account  |  Cart Contents  |  Checkout   
  Home » Press Ganey » 2019 National Client Conference & Executive Leadership Conference »

Previous Product  Product 11 of 108  Next Product   From: 2019 National Client Conference & Executive Leadership Conference

 
 32869 - Focusing on Physician Communication to Impact Physician Engagement and Patient Experience $10.00   
Select Format:

From the Press Ganey National Client Conference
Format: Audio - MP3 Download

Presenter: Joseph Abularrage

NewYork?Presbyterian Queens successfully improved provider and patient experience by focusing on the idea that ?Good Communication is Good Medicine.? By partnering with Press Ganey Transformational Advisory Services and the Academy of Communication in Healthcare (ACH), the organization trained 20 coaches in the techniques learned from the ACH and created a strategy to improve communication between physicians, PAs, and their patients and families through a practice known as collegial direct observation. This session?s presenter will share details of the study, including the use of direct observations in exam rooms, quantitative data analysis, and peer coaching.

 






 Copyright © 2024 Fleetwood Onsite Conference Recording


Fleetwood Facebook Page Follow us on Twitter Fleetwood on YouTube