Fleetwood Onsite Conference Recording - Conference presentation capture Contact  |  My Account  |  Cart Contents  |  Checkout   
  Home » Press Ganey » 2016 National Client Conference & Executive Leadership Conference »

Previous Product  Product 65 of 86  Next Product   From: 2016 National Client Conference & Executive Leadership Conference

 
 27883 - Improving the NICU Patient Experience by Empowering Families $15.00   
Select Format:

From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Kristy Lozina, Regina Valencia-Companioni

The NICU is a particularly stressful place for families, and as evidenced by its Press Ganey survey scores in that setting, New York-Presbyterian needed to do something differently to prepare families for success after discharge. After analyzing feedback from parents about their perceptions of the discharge process, a program was created to better address their needs with the goal of ensuring that families are discharged with competence and confidence. Attendees will learn about the implementation of a dedicated resource nurse and the measurable impact this team member has on families.

 





Customers who bought this product also purchased

27849 - Building Compassion to Everyday Practice

 Copyright © 2024 Fleetwood Onsite Conference Recording


Fleetwood Facebook Page Follow us on Twitter Fleetwood on YouTube