Brain Tsang
Improving Physician Alignment
Physicians are drivers of the ED patient experience, and improving the patient experience requires their buy-in. Explore the staged process used to engage physicians, mid-level providers and staff in the patient experience. Learn how Southcoast Hospitals Group altered the way data and best practices were discussed and disseminated within the ED. The presentation will provide insight into the specific tactics and strategies used to move the ED into top-level performance.
Emergency Department, Physician Alignment
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