Presenter: Brad Humphrey
Format: Audio

The goal of any roofing contractor should always be to win customers for life?no "one trick pony." Successful contractors realize the profitable ROI when a customer recognizes their preferred provider. There are several ways to win customers for life and this workshop provides you with the needed secrets. In Winning Customers for Life you will gain insights into winning the customer for the "1st time" and laying down the foundation for future success. This session will help you to rethink your current approach to growing new business and maximizing your selling strategies to win customers for life!

Learning Objectives:

• Define the SMART Process to Strengthen Your Estimating Practices
• Identify the 10-Points of Contact: Your Insurance for Customer Success
• Follow-Up: What Customers Want & Expect from You!