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 *Press Ganey 2019 Executive Leadership Conference- Audio Recordings $219.00   
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Available on CD-ROM or USB Flash Drive

This interactive multimedia CD-ROM or USB Flash Drive features All sessions live audio in MP3 format recorded at Press Ganey Executive Leadership Conference Nov. 18-20, 2019!

This package includes all of the sessions from the Press Ganey Executive Leadership Conference, plus selected sessions from the National Client Conference.

MP3 audio files of every session. Captured LIVE during the conference. Plus also includes handouts of all the sessions.

Listen on your computer or fill your iPod or favorite MP3 player with all the live audio from every session.


Item Monday, November 18, 2019  
Executive Leadership Conference  
32963 From Strategy to Action: Aligning Leadership to Accelerate Enterprise-wide Transformation Chris Van Gorder, FACHE , Ghazala Sharieff, MD, MBA
32964 Honoring the Mission: AdventHealth’s Consumer Transformation Terry Shaw, Daryl Tol
Item Tuesday, November 19, 2019  
Executive Leadership Conference  
32965 Accelerating Innovation in Health Care: Strategies for Developing High Performing Teams Karen Grimley 
32966 The Chief Executive’s Role as a Steward for Advancing Organizational Culture Christopher Howard, Lynn Skoczelas
32967  Mapping a New Vision to Meet Patient and Provider Expectations Shannon Phillips
32968 Earning Loyalty: Innovative Patient Experience Metrics and Approaches Adrienne Boissy,
Item Wednesday, November 20, 2019  
National Client Conference Breakout Sessions  
32930 Transforming the Patient and Care Team Experience through Integrated Rounds Kristy Alfano, Nan Apps Maijala, Sheri Renaud
32931 Improving the Patient Experience through Increased Patient Access Ramzey Ibrahim, Carrie Rys
32932 Moving Beyond the Data to Make Meaningful Patient Connections Ed Hubel, Amy Huveldt, Sean Lynch
32933 Every Nurse Matters: Leading a Legacy of Engagement Lori Wiegand, Shelley Nguyen 
32934 From Great to Best: Leveraging Engagement Data to Unleash Your Organization’s Full Potential Sara Jones, Dennis Lennon 
32935 Creating and Sustaining a Patient Experience Strategy in the ED Denise Cole-Ouzounian, Lisa Pickarts, Christy Wehler
32936 Using Data and Analysis to Customize Medical Practice Improvement Activities Justin Cook, Kyle Garrett
32937 Improving Nurse Retention Drives Winning Patient Experience Randall Caldwell, Denise Carter
32938 Driving Engagement and Improvement through Education, Coaching, and Resources Anne Grill, Ravi Nemivant
32939 33,000 Reasons to Create a Fair and Just Culture Marty Everhart, Emily Halu
32940 Using High Reliability to Reach a Zero SSI Rate for Nearly Two Years Kristen Farmer, Katherine Leech
32941 Leveraging Data-Driven Insights to Drive Sustainable Improvement Thomas (Dusty) Deringer
32942 Check-In Best Practices Improve Patient Experience and Engagement Tracey Green, Kellie Rosier 
32943 Improving Access to Care, Focusing on One Patient, One Record, One Journey Rosalind Washington
32944 Building Leadership Resilience to Drive Employee Engagement Meagan Sutton, Edda Tinis
32945 The ROI of Culture Transformation Terry Rusconi 
32946 Using Patient Experience Insights to Move to a Patient-Focused Culture Kathy Denton, Elizabeth Garcia
32947 Our Journey to Transparency: Lessons Learned Theresa Varughese, David Clinkscales
32948 Decreasing Workplace Violence in Behavioral Health Care Katherine Avery, Paula Bostwick
32949 Adopt a Doc: Partnering Physician Leaders and Administrators to Drive Excellence Shai Gavi, Beverly Natale
32950 Rowing in Unison: Building Consistent Cause Analysis Methods in a Large System Terrie Van Buren
32951 Engaging Physicians in the High Reliability Journey Michael Ietta, Rakesh Sharma
32952 Educating Staff to Better Educate Patients through an Effective Discharge Program Anne Michelle Sension, Lindsey Teefey, Robert Williams
32953 Developing a Leader Rounding Program to Enhance the Patient Experience Dustin Webb
32954 Fostering a Patient-Centered Culture through Education and Engagement Beth Brown, Dawn Robbins
32955 Leveraging Engagement: Aligning a Divergent Team to Defeat Any Giant Matt Troup
32956 Achieving Positive and Sustainable Patient Experience Outcomes in the Outpatient Setting Kelly O’Brien, Dawn Williams 
32957 Creating Consistent Practices and Care Delivery in a Growing Medical Practice Kent Lockart, Matt McNabb
32958 Achieving Nursing Excellence through Shared Governance Diann Johnston, Julie Villa
32959 Inspiring, Motivating, and Engaging Others to Sustain Hourly Rounding Mindy Spigel, Kari Vandagriff
32960 Observing Provider Communication in the Exam Room to Create Sustainable Improvement Jason Valle
32961 The Importance of Leader Rounding to Sustain a High Reliability Organization Lesli Giglio, Jack Soterakis
32962 Developing and Implementing a Safety Management System across a Health System Paul Lambrecht, Katharine Perez 


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