Presenter: Kelli S. Vrla

Format: Audio - MP3 File Download $25 or Compact Disc $45

It costs five times as much to get a patient as it does to keep one. This festive-fun course will engage and delight with fresh-look tools to serve up WOW-NOW helpings of patient care, ultimately boosting your bottom line. The key to rapport-building is like a muscle you can continue to improve, while sharpening your skills to enhance patient relations. Learn quick-and-easy, hit-the-ground-running techniques to help you keep your day on track. Meaty content delivered with a festive flare.