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The Good, the Bad and the Ugly - Using the Brain to Identify and Manage the Challenging Client
Rosemarie Roth, JD and Lana M. Stern, PhD
Duration: 90 min
Format: MP3 download
Understanding brain function during times of stress will help professionals from each discipline identify and manage the challenging
client. Along with robert J. merlin, Jd and edward s. sachs, CPA, we will demonstrate skills needed to work effectively
with challenging clients and how to manage them in the Collaborative process. Perspectives from each professional will include
and encourage responses from attendees allowing for interactive discussions and participation.
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