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 24081 - The Best Place to be a Patient: Improving the Experience for Older Adults $15.00   
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Karen Reynolds, Shawn Halls, Mackenzie Jones

Delivering Compassionate Connected Nursing Care ?What is the experience of care for the older adult?? When the nursing and consumer marketing teams at Sarasota Memorial Health Care System joined forces to strategize and brainstorm about the care and experience of the system?s older adult patients, they realized there was a large gap in the experience of care measures across each domain for patients over the age of 80. This interactive and experiential session will provide insight into how this nontraditional partnering within the organization prompted dynamic change. Inpatient, Nursing, Frontline/Ancillary


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