From the Press Ganey National Client Conference
MP3 Download $15
Compact Disc $20
Presenter: Micaela Monks, Jessica Perry
Learn how to use a lean process-improvement approach utilizing skin assessments in the emergency department prior to admission to prevent hospital-acquired pressure ulcers. Speakers will share how NDNQI? tools and data were used to inform workflow implementation steps for real-time assessments, create documentation templates for EMR, and develop nurse education presentations as well as communication and accountability strategies for both physicians and nurses.