From the Press Ganey National Client Conference
MP3 Download $15
Compact Disc $20
Presenter: Kristopher Morgan
In this popular session, the speaker will review the basic statistics used in reporting patient experience data. Each type of statistic used in Press Ganey reporting will be explained with straightforward examples and stories to make statistical concepts memorable and easy to understand. After this session, novice audience members will feel comfortable reading and understanding statistics, and experienced data crunchers will be better equipped to explain statistics to their colleagues.