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 27894 - Engaging Front-line Care Teams to Improve Patient Experiences $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Carrie Desimone, Carrie Adelman

Learn how a small program team was tasked by the EVP of a large medical practice to make significant improvement in the overall patient experience?in 24 months. Speakers will share the tactics and tools developed to engage cross-functional, interdisciplinary teams (providers, RN, LPN, MA and business office staff) to make quick improvements at the local level. Participants will leave with a clear guide and a practical tool-kit to facilitate immediate implementation.


About Media Formats:

MP3 Plays on computer, iPod or any MP3 player.
Compact Disc is a standard Audio CD, play on CD player or computer.
Video of PowerPoints with Synchronized Audio - Download
is a downloadable video file.
DVD-Video is a standard Video DVD, plays on a DVD player connected to a TV, or play on computer.

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