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 27895 - Leveraging Leadership Rounding to Improve the Patient Experience $15.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $15
Compact Disc $20

Presenter: Shannon Hancock, Michelle Hennessy

Leadership rounding to improve the patient experience yields real-time data from patients and team members and enables elimination of delays in solution implementation. Discover Morton Plan North Bay Hospital?s approach to leadership rounding and how it can unify team members to work toward the common goal of improving the patient experience.

 






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