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 29736 - A Journey to the 90th Percentile: How Leadership, Brand and Culture Catapulted Result $10.00   
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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Elaine Page, David Gill

Disappointed with the results of its first employee engagement survey, Northwell Health began a five-year engagement improvement journey that included a heightened focus on leadership effectiveness, organizational rebranding, a stronger emphasis on customer service and a recommitment to employees. Attendees will learn how Northwell?s approach led to a significant improvement in employee engagement, and how to apply similar tactics to significantly propel engagement results at their own organizations.


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