29768 - Culture: The Catalyst to Improve Workforce Commitment in the Post-Acute Setting [ ]

Product 80 of 90

From: 2017 National Client Conference & Executive Leadership Conference

29768 - Culture: The Catalyst to Improve Workforce Commitment in the Post-Acute Setting

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From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Lois Bentler-Lampe, AJ Querciagrossa

OSF Home Care leadership believes that engaged and aligned employees will influence key organizational results and metrics, and by improving employee engagement, key success metrics, such as patient experience and quality, will improve. In this session, speakers will present the tactics implemented to improve OSF Home Care?s culture, which influenced its workforce commitment score. In addition, they will explore the benefits of implementing cultural strategies centered on a Results Pyramid, Cultural Beliefs and Accountability tools. Tactics to engage employees also will be outlined.