From the Press Ganey National Client Conference
Format: Audio - MP3 Download
Presenter: Christy Dempsey
In this session, Press Ganey Chief Nursing Officer Christy Dempsey will use empirical data and observations from her work with high-performing health care systems to demonstrate the role that a culture of nursing excellence plays in achieving transformational goals. The presentation will highlight critical interrelationships between nursing excellence, physician engagement, clinical outcomes, patient experience, and organizational performance, and will include key behaviors, tools, and resources for advancing exceptional nursing practice.