MP3 Download: $12
Compact Disc: $16
12290 MO09N - Negotiating With Insurers in DRP or Non-DRP Environments
The collision repairer and the insurance company need to work together in order to be successful in today's competitive business environment. More importantly, understanding on another and improved communications will help us better serve our "customers" needs.
This course will prepare collision repairers, insurers and independent appraisers for the art of negotiation by better understanding the needs, wants, fears and motivations of the other party. By gaining insight inot some of the key business metrics that insurance carriers value and other factors that can influence their decision making, you can better position yourself to reduce friction, improve business financial metrics and develop relationships in both a DRP and Non-DPR environment. Insurance appraisers will gain a better understanding of the business needs of a shop and the factors that may drive certain decisions.
STERLING AUTOBODY CENTERS
Orange Park FL
Oak Lawn IL