From the Press Ganey National Client Conference
Format: Audio

MP3 Download $10
Compact Disc $20

Presenter: Edwin Trouba, Dawn Faucett

In an industry where physician and caregiver engagement directly impacts the quality of care patients receive, engagement initiatives can no longer exist solely as a once-a-year HR project. Engagement must be treated and executed as a core function of how a facility or system improves on a variety of strategic goals. With that level of importance, sponsorship is necessary from the organization?s executive leadership all the way to front-line caregivers. Attend this session to learn how to bring engagement front and center with leadership through involvement of key stakeholder groups, leader communications, hands-on experience and integration with key business and people strategies.