|Available in two formats:
MP3 Download $10 or Compact Disc $16
Positioning Your Shop for Success in the Internet Economy
Over the past 10 years, the Internet has changed the way people communicate, find information, and socialize. All of these changes represent opportunities for your shop to leverage technology to attract new business, increase loyalty, and understand what's driving cars into your bays. This presentation will share with you the tools for success in the Internet economy.
Topics will include:
· The basic necessities of a customer retention program
· How your online reputation can help you attract new business
· Social media and network marketing to increase customer loyalty and attract new customers.
· Measurement of your business and your bottom line
TX United States
Maurice Sternemann leads Demandforce's sales organization and growth efforts in the automotive industry. Maurice has over 12 years experience with internet based customer communications and online marketing technologies. Prior to Demandforce, Maurice held various sales and sales leadership roles within Microsoft, WebEx and RevCatalyst an online lead generation company he co-founded.