Fleetwood Onsite Conference Recording - Conference presentation capture Contact  |  My Account  |  Cart Contents  |  Checkout   
  Home » Massachusetts Dental Society » Yankee Dental Congress 2011 »

Previous Product  Product 43 of 75  Next Product   From: Yankee Dental Congress 2011

 
 16117 - Back to Zero--What Do We Do Now? - Dick Barnes, DDS $10.00   
Select Format:

Available in 2 formats:
Audio MP3 Download: $10
Audio Compact Disc: $15


Dick Barnes, DDS is a founding member of the American Academy of Cosmetic Dentistry and an international lecturer and author. He is a former instructor at the schools of dentistry at Loma Linda and USC.

The problem in many dental practices is that they treat new patients differently than existing patients. This results in lost revenue and unrealized dental treatment. Dental health and dental technologies change rapidly. By taking the time to actively listen to the patient and help discover his or her needs, you place yourself in the position to provide value-based comprehensive care that will dramatically impact the patient’s life. Is your practice working hard and staying busy but not necessarily proving to be productive? If so, this is the course for you.

Learning Objectives: 

  • Teach your staff correct customer service principles 
  • Develop a supportive phone etiquette
  • Learn to perform an effective new patient exam/patient interview
  • Schedule for productivity

Audio Sample:





 





Customers who bought this product also purchased

16141 - Do More Perio: Help Your Patients, Help Your Practice. - Martin Nager, DMD

 Copyright © 2021 Fleetwood Onsite Conference Recording


Fleetwood Facebook Page Follow us on Twitter Fleetwood on YouTube