Sessions recorded live during the conference

The PowerPoint presentation synchronized with the live audio of each session presentation can be viewed by clicking the session title.

Item Presentation Speaker
Opening Keynote Keynote Speaker Captain Mark Kelly
01 Financial Reporting Laurel Kastrup - KPMG LLP
Bob Kell - Arizona Department of Insurance
02 Economic Modeling to Explore Alternative LTC Financing Options Dr. Gretchen Alkema - The SCAN Foundation
Howard Gleckman - The Urban Institute
Don Redfoot - AARP - Public Policy Institute
Anne Tumlinson - Anne Tumlinson Innovations, LLC
03 SIU Roundtable: Various Approaches to Long Term Care Investigations Lyn Banville - John Hancock
Reinaldo Carvajal - Genworth
Scott Henry - Metlife
04 Combo Product Intro: Basic Product Designs, Market Sizing Doug Burkle - Genworth
Carl Friedrich - Milliman, Inc.
05 Reinstatement Risk Management Rita Bennett - Lincoln Financial Group
Michael Mazur - Great American
Nolan Tully - Drinker, Biddle & Reath LLP
06 A 360º Perspective - Grappling with the Challenges of LTC Rate Increases Reid Ashinoff - Dentons LLP
Patrick Reeder - Genworth
07 Automation in Distribution - Our Way Forward Bob Harding - Mutual of Omaha
Sandra Latham - LTCI Partners, LLC
Alex Ritter, FLMI, LTCP - Art Jetter & Company
08 Social Selling: How to Prospect and Generate Leads with LinkedIn Ayla Anderson - Moore Communications Group
09 Technical Aspects of Rate Increase Work Dave Klever - CNA Actuarial
Tony Proulx -Lewis & Ellis, Inc.
10 Calculating The Value of Private LTC Insurance Jodi Anatole - Independent Consultant
Dr. Marc Cohen, PhD - LifePlans, Inc.
11 LTC Financing: Are We Looking at this the Wrong Way Dr. Larry Atkins, PhD - Long-Term Qualify Alliance
Anne Montgomery - Altarum Institute
Lois Simon - Commonwealth Care Alliance
12 Impacting Claims Through Analytics Mark Feuer - Beechwood Reinsurance
Dr. Mark Hoffman, PhD - Ernst & Young
Brian Wegner - Senior Health Insurance Company of Pennsylvania
13 Combo Product Pricing: Considerations for Various Plan Designs Linda Chow - Milliman, Inc.
Kevin Query - Forethought Financial Services, Inc.
Pamela Schiz - Prudential
14 LTC CFO Round Table Jeff Condit - UNUM
Loretta Jacobs - Bankers Life
Dean Miller, LTCG
15 Through the Privacy Looking Glass Jane Brue - LTCG
Glenn Daly - John Hancock
Marie Roche - John Hancock
Stephen Serfass, Drinker, Biddle & Reath LLP
16 The Group LTCI Marketplace: Dead End or New Path? Richard Christman - Transamerica
Jerry Manning - J.Manning and Associates
17 Diversity Marketing in LTC: The Invisible Markets We Ignore Tariq Khan - Global Diversity Marketing, Inc.
Vince Vitiello - Consultant
18 Data Analytics/Predictive Modeling Dan McCoach - PricewaterhouseCoopers
Ben Williams - Towers Watson
19 The Bipartisan Policy Center LTC Initiative Rod Perkins - Genworth
Brian Collins - Bipartisan Policy Center
Katherine Hayes - Bipartisan Policy Center
Anne Tumlinson - Anne Tumlinson Innovations, LLC
20 Facility Eligibility – Not So Fast Angela Forsell - LTCG
Pat Carmody - Fuzion
21 Annuity Combos Jeffery Drake - OneAmerica
Carl Friedrich - Milliman, Inc.
Jeffe Funderburk - Genworth
22 Underwriting Combo Products Dawn Helwig - Milliman, Inc.
Arlene Hendricks - Lincoln Financial Group
Kace Kaiser, RN, BSN, FLMI - Northwestern Mutual
23 R&R: Risk and Reinsurance Peter Blume - Guy Carpenter & Company LLC
Christine Sinito - Bankers Life
Bruce Stahl - RGA Reinsurance Company
24 Social Media: Smart or Smoke and Mirrors? Allison Bell - LifeHealthPro.com
Marilee Driscoll - LTCsalesTOOLS.com
Allan Gungormez - Transamerica
Wendy Rinehart - ClaimJockey
25 Benefits and Must-Haves of a Successful CRM Heather Adkins - Transamerica
Laura D'Anna - iPipeline
Kensington Schmidt - SIA Marketing
26 Stochastic Modeling Allen Schmitz - Milliman, Inc
Rachael Brewster - PricewaterhouseCoopers
Paul Morrison - RGA International Corporation
27 Consumer View of Alternative LTC Solutions Galina Khatutsky, MS - RTI International
Don Redfoot - Public Policy Institute
Dr. Joshua Wiener, PhD - RTI International
28 Medical Director's Roundtable Wayne Heidenreich, MD - Northwestern Mutual
Stephen Holland, MD - LTCG
Marjorie Keymer, MD - Genworth
29 Filing Combo Products: Compact vs. State-by-State; LTC vs. Chronic Illness Sarah Jarvis - Pacific Life Insurance Company
Dalora Schafer - State of Florida
Karen Schutter - Interstate Insurance Product Regulation Commission
30 Amazon, Zappos & Google - How do Customers Define Your Company? Terese Capizzi - Northwestern Mutual
John Jones - LTCG
Debra Newman - Newman Long Term Care
31 Litigation Update/Prevention Josh Akbar - Dentons US LLP
Mike Gugig - Saul Ewing LLP
Stephen Serfass - Drinker, Biddle & Reath LLP
32 Protecting Our Future Aaron Ball - New York Life
Mary Swanson - Mutual of Omaha
Brian Ulery - Transamerica
33 Innovation Games – Let's Solve Some Industry Issues Bob Stellato - Transamerica
34 Selling Blocks of Business Vincent Bodnar - LTCG
Ben Keslowitz - Beechwood Reinsurance
Eric Berg - RBC Capital Markets
35 State Innovations for LTC Financing Loren Colman - State of Minnesota
Olivia Mastry - The Collective Action Lab
Larry Minnix - LeadingAge
36 Social Media & Forensic Accounting in LTC Investigations Andrew Campanelli - Drinker, Biddle & Reath LLP
Scott Henry - Metlife
Ernest Patrick Smith - Nawrocki Smith LLP
37 The Great Debate Gina Besz - Penn Treaty
Mark Schwallie - Northwestern Mutual
38 Combo Product Distribution: Suitability, Planning, CE Requirements Shawn Britt - Nationwide Financial
Catherine Dove - LTC Connection
Harley Gordon - CLTC
39 Reporting and Data Analysis for the Non-Actuary Paul Colasanto - LTCG
Robert Robinson - RLR Management Services
40 Regulation and Innovation Superintendent Eric Cioppa - State of Maine
Deputy Commissioner Jillian Froment - State of Ohio
Commissioner Marguerite Salazar - State of Colorado
41 Combating Commoditization: Restoring the Value Proposition Noel DeVries - Mutual of Omaha
Claire Durand - Transamerica
Tom Riekse, Jr. - LTCI Partners, LLC
42 Business Succession: When Your Policyholders Outlive Your Agency Rick Dennen - Oak Street Funding
Stephen D. Forman - Long Term Care Associates, Inc.
Eric Leeper - FP Transitions
Richard Pitbladdo - Pitbladdo, Botteron and Jarvis
43 Public/Private Solutions and Collaboration in LTC Allen Schmitz - Milliman, Inc
Steve Schoonveld - Lincoln Financial Group
44 The Economics of Using Savings to Fund LTC Karl Polzer - Independent Consultant
Bill Hoagland - Bipartisan Policy Center
45 Lifestyle and its Impact on LTC Stephen Holland, MD - LTCG
Bruce Margolis, DO, MBA - Genworth
Jessica Miller, MS - LifePlans, Inc.
46 Combo Product Administration and Risk Management Tony Laudato - HLR America
Neville Levesque - Lincoln Financial
Kelly Jo Lundgren, RN, PHN - LTCG
47 Successful Partnering with Actuarial Betsy Kadanoff - John Hancock
Lisa White - Bankers Life
48 Policyholder Communications Jane Brue - LTCG
Monique Rivera-Helms - Metlife
Nolan Tully - Drinker, Biddle & Reath LLP
49 Repositioning LTCI Towards the Middle Market: Creating a New Paradigm Richard Hicks - Transamerica
Joel Mier - Genworth
Brian Vestergaard - LifeSecure Insurance Company
50 Secrets of the Best Remote Sellers Brian Hickey, Insuractive
Bill Unrue, e Disability Quotes
Closing Viewpoints from Outside and Inside the LTCI Industry Patricia Born - Florida State University
Jeff Lane - A.M. Best
Roger Loomis - Actuarial Resources Corp.